(Fun Fact: All orders are hand packed with love by our fulfillment partner, Schenectady ARC, who employ adults with developments disabilities to participate in meaningful employment.) Once an order has shipped, standard shipping arrives in approximately 5-7 business days provided no acts of God have taken place. Please allow 24 - 48 hours processing time for all orders with the exception of subscriptions. Not to worry! Please send us an email to letting us know your item is stuck and we will re-ship your order!ĭoes Darn Good Yarn Ship Internationally? Darn Good Yarn is super sorry your order happened to be one of those cases.
If these 3 business days go by and nothing happens, please send us an email to so Darn Good Yarn can start the process of filing a claim and getting a new order sent to you.īeing an e-commerce business, sometimes we have to deal with lost and/or stuck packages with the post office. If none of these are the case, Darn Good Yarn will ask that you wait 3 business days after the stated delivery date as a lot of orders do show up a couple days later. (I've totally had my husband do this before and he'll set it somewhere that I would never see it and totally forget about it!)Ĭheck all around the house, sometimes postal workers will put it in "hiding" spots if it doesn't appear that someone is home or if it's too large to fit in a mailbox.Īsk your mail delivery person if they remember delivering the package and if so where they may have placed it. It seems a little silly, but check with other family members and make sure they didn't grab it.